Privacy Policy

This Privacy Policy ("Policy") sets out how we collect, use, disclose, and protect your personal information when you visit our website and use our services. We are committed to ensuring the privacy and security of your personal information in accordance with UK law. Please read this Policy carefully to understand our practices regarding your personal information.

1. Information We Collect

1.1 Personal Information:
- We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us.
- The personal information we collect may include your name, email address, postal address, phone number, and payment details.

1.2 Cookies and Similar Technologies:
- We may use cookies and similar technologies to collect information about your browsing activities on our website. This information may include your IP address, browser type, operating system, referral source, and pages visited.
- You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 Purposes of Processing:
 We may use your personal information for the following purposes:
- To process and fulfill your orders and provide you with our products and services.
- To communicate with you, respond to your inquiries, and provide customer support.
- To send you marketing communications, newsletters, and updates about our products and services, where permitted by law.
- To improve our website, products, and services based on your feedback and preferences.
- To comply with legal obligations and enforce our rights.

2.2 Lawful Basis:
- We will only process your personal information when we have a lawful basis to do so. This may include your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests.

3. Sharing and Disclosure of Information

3.1 Third-Party Service Providers:
- We may share your personal information with third-party service providers who assist us in operating our website, processing payments, delivering orders, analyzing data, and providing other services. These service providers are obligated to protect your information and only process it on our behalf.

3.2 Legal Requirements:
- We may disclose your personal information if required by law, regulation, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

4. Data Retention and Security

4.1 Data Retention:
- We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

4.2 Security Measures:
- We have implemented reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights and Choices

5.1 Access and Correction:
- You have the right to access and correct your personal information held by us. You can update your account information or contact us to request access or corrections.

5.2 Marketing Communications:
- You can opt out of receiving marketing communications from us by following the instructions provided in the communications or by contacting us.

6. Changes to this Policy

We may update this Policy from time to time. The revised Policy will be effective when posted on our website. We encourage you to review this Policy periodically for any changes.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information provided on our website.

Effective Date: 2023